Technical FAQs
  1. Which versions of the Palm handheld can be upgraded with LinuxDA O/S?
  2. Can my Handspring Visor be upgraded with LinuxDA O/S?
  3. Can my Palm M100 or Palm M105 be upgraded with Linux DA O/S?
  4. Can other versions of the Palm handheld (Palm IIIc, Palm M500, Palm M505) be upgraded with LinuxDA O/S?
  5. Is LinuxDA O/S available for other handheld devices, such as IBM Workpad or TRG TRGPro?
  6. What applications does LinuxDA O/S support?
  7. How can I convert my Palm Address Book?
  8. Why is a Windows format used for LinuxDA O/S for Palm?
  9. How do I install LinuxDA O/S for Palm?
  10. Where can I find Palm's upgrade tool?
  11. Does LinuxDA O/S support Palm applications?
  12. Is the PowerPlay III PDA Palm IIIxe compatible?
  13. Do you support MP3? Does the PowerPlay III PDA have an audio port?
  14. Is it possible to use a Linux platform to install Linux DA O/S?
  15. Is LinuxDA O/S compatible with the standard pilot sync tools available under Linux or Windows?
  16. Does the PowerPlay III PDA support the Palm modemand folding keyboard?
  17. How do I set the debug mode on my Palm?
  18. Do you support USB?
  19. Does the PowerPlay III PDA support any kind of external hardware?
  20. Does the PowerPlay III PDA have an IR interface for communication with a phone (Nokia) or other external device?
  21. Is it possible to connect the Power Play III PDA to a printer or other serial device?
  22. What can be synced by DataSync program?
  23. Do the development tools run under Win32?
  24. How long will the batteries last for PowerPlay III?
  25. How can I restore the Palm OS on my Palm handheld device?
  26. Where can the source code for the cross platform compilerbe found?
  27. How can I update the exchange rate in the Currency converter program?
  28. How should I know when to recharge the battery?
  29. When the Battery went out.. the "battery warning" didn't appear and the screen jammed and we had to clear and reset the ROM, all the information was lost.
  30. Should I give a prevent charge once in a while? I heard that this actually damages the battery.
  31. In the user manual it says that you can set an alarm for the schedule application or for other "alarm application", but we are unable to set any alarm.
  32. Why doesn't eBook converter in the PC desktop DataSync program convert some Palm *.pdb file to *.ebk?
  33. How can I make upgrades?
  34. Both my wife and I have a PowerPlay V. I am wondering whether DataSync can support more than one user.
  35. What is the function of the covered slot beside the IR Port in PowerPlay V?
  36. The handwriting recognition fails to recognize character "t". What Should I do?
  37. The soft reset is not working. How do I perform a hard reset ?
  38. I have a Palm IIIc, and was wondering why there seems to be a lack of Linux ports for the Palm III and Palm IIIc? I can see memory limitations being a problem for the Palm III, being that it has only 2M of RAM, but what about the IIIc? The IIIc has a full 8M of RAM to work with. How hard is it to take the kernel source, and modify it for the Palm IIIc? What would I need to do to make it work?
  39. I ordered one of the LinuxDA handheld and I wanted to know if there is a link to more softwares for my product.
  40. The PowerPlay V hangs up, when I start the eBook. I tried to use the reset on the back of the PDA, but it doesn't work.
  41. Being a new user in Linux, I would like to learn Linux by using PowerPlay V. Can I access bash and run other Linux applications? Am I limited to the programs installed on PowerPlay?
  42. Is it possible to add Chinese input in the phone book?
  43. The button to go left and right in the HardBall games doesn't work anymore. The button works fine on other games and applications.
  44. When do you think you'll have the LinuxDA OS for the Palm V?
  45. Are there any ways, or are there any plans, to allow the LinuxDA O/S to sync with the Linux desktop.
  46. I currently have a Palm IIIe and some of the applications such as Security, are not on my PowerPlay unit . Is there a way I can import these apps to the PowerPlay?
  47. My PowerPlay Sync software on CD does not seem to work on my Computer. I am running Windows XP OS. Does the software work with this version of Windows.
  48. I just broke my Palm IIIxe and was wondering if the software on my Palm IIIxe would port to the LinuxDA. I use JPilot on Linux to sync my Palm PDA with Linux and I was wondering if it works with the PowerPlay PDA.
  49. Is there a quick HOW TO, or other description on using the Y-modem program?
  50. The DataSync software won't install on the Windows 2000 environment, giving me an error with the Install MSI. I tried updating it to 1.2, but it won't take. What should I do?
  51. I loaded your DataSync software and tried to get it to import my palm desktop address book over to LinuxDA's. The first record goes into the PowerPlay, but the rest are garbage. During the transfer I always recieve errors. All of the other data sets seem to go over fine, but then again they're empty.
  52. I downloaded xcopilot and tried to run it. It complained about the lack of a ROM image. I do not see an obvious link to a ROM image on your site. Is there a quick how to on getting a demo of LinuxDA on this simulator?
  53. Does the PowerPlay V come with serial or USB sync cable? Do you have more detailed information about it?

  1. Which versions of the Palm handheld can be upgraded
    with LinuxDA O/S?

    Currently, Palm IIIx, Palm IIIxe, and Palm Vx can be upgraded with Linux DA O/S.
  2. Can my Handspring Visor be upgraded with Linux DA O/S?
    The Handspring Visor (and all other Handspring handheld
    devices) is not upgradeable because it is not available with
    upgradeable Flash ROM. For further details, please see
    http://www.palmos.com/dev/tech/hardware/compare.html.
  3. Can my Palm M100 or Palm M105 be upgraded with LinuxDA O/S?
    Palm M100 and Palm M105 are not upgradeable because
    upgradeable Flash ROM is currently not available for either
    device. For further details, please see
    http://www.palmos.com/dev/tech/hardware/compare.html.
  4. Can other versions of the Palm handheld (Palm IIIc, Palm M500, Palm M505) be upgraded with LinuxDA O/S?
    At present, LinuxDA O/S is not available for other Palm devices;however, we have chosen several of the newer, more popular Palm versions for future LinuxDA O/S development. Please continue to check www.linuxda.com for product developments and updates.
  5. Is LinuxDA O/S available for other handheld devices,
    such as IBM Workpad or TRG TRGPro?

    At present, LinuxDA O/S is not available for other handheld devices; however, we will consider other handheld devices for future LinuxDA O/S development.
  6. What applications does LinuxDA O/S support?
    1. Address Book
    2. Memo
    3. To Do
    4. Schedule
    5. Calibration
    6. Clock
    7. Calculator (Basic, Scientific, Financial, Unit, Currency)
    8. Games: Blocks, Glines, Hardball, Mine, Puzzle, Snake,
    Tic-tac-toe
    9. DataSync
    10. Email
    11. Paint
    12. CPU Speed
    13. Expense
    14. Ebook
    15. FileMan
    16. Find
  7. How can I convert my Palm Address Book?
    There is a converter program for converting the following
    formats:
    Palm Address Book
    Outlook 2000
    Outlook Express
    Outlook Business Card
    GoldMine 5.5
    Act 2000
    Maximizer 6.0
    Netscape 4.7
  8. Why is a Windows format used for LinuxDA O/S for Palm?
    We use a Windows format because the user has to download a tool from Palm, which is a Win32 program.
  9. How do I install LinuxDA O/S for Palm?
    Please see the file (Palm III&V Upgrade to LinuxDA
    procedure.rtf) that you downloaded for details.
  10. Where can I find Palm's upgrade tool?
    Please see the file (Palm III&V Upgrade to LinuxDA
    procedure.rtf) that you downloaded for details.
  11. Does LinuxDA O/S support Palm applications?
    No, at this time, LinuxDA O/S does not support any Palm
    applications; it only supports LinuxDA applications (see
    question #6).
  12. Is the PowerPlay III PDA is Palm IIIxe compatible?
    The PowerPlay III PDA is Palm IIIxe HARDWARE compatible only. PowerPlay III is embedded with LinuxDA O/S; therefore, the PDA does not support any Palm applications.
  13. Do you support MP3? Does the PowerPlay III PDA have an audio port?
    Currently, we do not support MP3. The PowerPlay III PDA does not have an audio port.
  14. Is it possible to use a Linux platform to install LinuxDA O/S?
    This is not possible because you need to download a tool from Palm, which is only useful for a Windows platform.
  15. Is LinuxDA O/S compatible with the standard pilot sync tools available under Linux or Windows?
    LinuxDA O/S DataSync is not compatible with Palm HotSync.
  16. Does the PowerPlay III PDA support the Palm modem and folding keyboard?
    The PowerPlay III PDA interface is different than the Palm
    PDA interface; therefore, any Palm peripherals (modem,
    keyboard) are currently not compatible with the PowerPlay III PDA.
  17. How do I set the debug mode on my Palm?
    To set the debug mode, hold the scroll-down key and using a pin, press reset, which is located at the back of the PDA. Please make sure you release the reset before you release the scroll-down key.
  18. Do you support USB?
    Currently, we do not support USB.
  19. Does the PowerPlay III PDA support any kind of external hardware?
    Currently, the PowerPlay III PDA does not support any external hardware; however, external hardware for PowerPlay III will be available in the immediate future.
  20. Does the PowerPlay III PDA have an IR interface for communication with a phone (Nokia) or other external device?
    PowerPlay III has an IR interface, but it is only programmed tocommunicate with devices that are embedded with LinuxDA O/S.
  21. Is it possible to connect the Power Play III PDA to a
    printer or other serial device?

    It is possible to connect the PowerPlay III PDA to a printer with a serial interface. There is UART APIs in the LinuxDA SDK, which can be used to write a printing program for the printer.
  22. What can be synced by DataSync program?
    1. Sync Address Book
    2. Sync Memo
    3. Sync Expense
    4. Sync Email
    5. Sync Schedule
    6. Sync To Do
    7. Install Applications
    8. Install Ebooks
  23. Do the development tools run under Win32?
    The development tools are for the Linux platform, but we are
    trying to port to Windows (Cygwin).
  24. How long will the batteries last for PowerPlay III?
    The battery length depends on how often the PDA is used. With the auto-off set to one minute (default), the batteries should last for approximately one month with normal use.
  25. How can I restore the Palm OS on my Palm handheld
    device?

    Please see the file (Palm III&V Upgrade to LinuxDA procedure.rtf) that you downloaded for details.
  26. Where can the source code for the cross platform
    compiler be found?

    You can download from our web sites:
    Please follow the instructions to create the compiler:
    DOWNLOAD_PATH = /mnt/c/Downloads/gcc
    install -d /usr/local/gnu
    rm -rf uclinuxgcc-kit-160899
    cp $(DOWNLOAD_PATH)/binutils-2.9.1.tar.gz .
    cp $(DOWNLOAD_PATH)/gcc-2.7.2.3.tar.gz .
    tar -xzf $(DOWNLOAD_PATH)/uclinuxgcc-kit-160899.tar.gz
    gunzip $(DOWNLOAD_PATH)/binutils-2.9.1.0.6.pic.diff.gz
    cp $(DOWNLOAD_PATH)/binutils-2.9.1.0.6.pic.diff
    uclinuxgcc-kit-160899
    gzip $(DOWNLOAD_PATH)/binutils-2.9.1.0.6.pic.diff
    cp $(DOWNLOAD_PATH)/uclinuxgcc-kit
    -160899.Makefile.patched uclinuxgcc- kit-160899/Makefile
    cd uclinuxgcc-kit-160899 ;make
    echo export PATH=/usr/local/gnu/bin:\$PATH >/usr/local/bin/init68k
    chmod a+x /usr/local/bin/init68k
    rm -rfbinutils-2.9.1.tar.gz
    rm -rf gcc-2.7.2.3.tar.gz
    rm -rf uclinuxgcc-kit-160899
  27. How can I update the exchange rate in the Currency converter program?
    A: We have a new program that will allow you to get the most updated exchange rate through the Web. When you sync your desktop computer with your PDA, the new currencies and updated rates will be updated in your PDA. It will be ready in the next release. Currently, we do not have that feature yet.
  28. How should I know when to recharge the battery?
    You should recieve a Low Battery warning. The rechargeable battery in the PowerPlay V PDA is using the new Lithium-Polymer technologies, which has no memory effect and has long lasting battery performance. We suggest our user to recharge their PowerPlay PDA everyday for normal use to protect data loss.
  29. When the Battery went out.. the "battery warning" didn't appear and the screen jammed and we had to clear and reset the ROM, all the information was lost.
    If the PDA's battery is drained out, the data will not be recovered. Also notice that when the CPU speed is set in high gear, the battery power will run out faster.
  30. Should I give a prevent charge once in a while? I heard that this actually damages the battery.
    Battery used in PowerPlay V is the new Lithium-Polymer technology, which has no memory effect, so user can charge as anytime as they wish without worrying damage the battery.
  31. In the user manual it says that you can set an alarm for the schedule application or for other "alarm application", but we are unable to set any alarm.
    The Alarm function is being worked on and it will be ready soon.
  32. Why doesn't eBook converter in the PC desktop DataSync program convert some Palm *.pdb file to *.ebk?
    Our eBook converter supports *.ebk, *.txt, *.pdb, *.htm and *.html file formats. For *.pdb conversion, the format we take is DOC format packed into *.pdb. Please notice that the DOC format is the DOC format for eBook, not the Microsoft Word format.
  33. How can I make upgrades?
    A: Please download the latest patch for your PowerPlay. We have fixed the problem of the data loss after a reset.
    If you own PowerPlay III (using AAA battery), please get the patch from
    http://www.linuxda.com/Upgrade_for_PowePlayIII.zip
    If you own PowerPlay V (re-chargeable battery), please get the patch from
    http://www.linuxda.com/Upgrade_for_PowePlayV.zip
  34. Both my wife and I have a PowerPlay V. I am wondering whether DataSync can support more than one user.
    No at this time DataSync cannot support more than one user; however you can have to different versions of Datasync on your PC. Please see the following procedure to make another copy of PC desktop DataSync program.
    1. Install DataSync program normally.
    2. Using Windows Explorer to copy C:\Program Files\LinuxDA\DataSync to C:\Program Files\LinuxDA\DataSync_2
    3. Rename the shortcut of DataSync at your Windows desktop to DataSync_1
    4. Go to C:\Program Files\LinuxDA\DataSync_2 directory
    5. Create a shortcut for DataSync.exe and rename this shortcut to DataSync_2
    6. Copy that shortcut (DataSync_2) to Windows desktopWhen you click DataSync_1, that's your data. When you click DataSync_2, this is the second user data.
  35. What is the function of the covered slot beside the IR Port in PowerPlay V?
    The covered slot beside the IR port is for SD or MMC card expansion in our up coming model. Currently there is no SD/MMC function supported in PowerPlay V.
  36. The handwriting recognition fails to recognize character "t". What Should I do?
    Write the "t" like a number "7", but with more of a 90 degree angle.
  37. The soft reset is not working. How do I perform a hard reset ?
    Follow the procedure below to perform a hard reset.
    1. Press and hold the power on-off button
    2. Press reset button
    3. Release the reset button before release the power on-off button
    4. A menu should show up
    5. Select (I) Clean Ram & Boot using the up and down button
    6. Press power on-off button to reset the PDA
    The hard reset will wipe out all the data saved in PDA and reboot the system. You can run the PC desktop DataSync program to restore your data back to the PDA.
  38. I have a Palm IIIc, and was wondering why there seems to be a lack of Linux ports for the Palm III and Palm IIIc? I can see memory limitations being a problem for the Palm III, being that it has only 2M of RAM, but what about the IIIc? The IIIc has a full 8M of RAM to work with. How hard is it to take the kernel source, and modify it for the Palm IIIc? What would I need to do to make it work?
    The Palm IIIc uses a LCD controller from Epson for the color display. The register and initialization settings are different. You have to change those settings. The Epson LCD controller driver has to be ported as well. If you have any projects concerning the porting to IIIc, you can contact our sales department at [email protected]
  39. I ordered one of the LinuxDA handheld and I wanted to know if there is a link to more softwares for my product.
    We are working with some developers to organize a developer community. In house, we are developing some new applications, too. When it is ready, we will post it on our web site.
  40. The PowerPlay V hangs up, when I start the eBook. I tried to use the reset on the back of the PDA, but it doesn't work.
    You need to perform a hard reset. Also, there is a patch for you to prevent such problem from happening again. Please get the patch from the following URL. http://www.linuxda.com/Upgrade_for_PowePlayV.zip
    Before you do the upgrade, make sure you have backed up all your data to your PC desktop, as this upgrade will overwrite all the data in your PDA. You can run the PC desktop DataSync program to restore your data after the upgrade.
  41. Being a new user in Linux, I would like to learn Linux by using PowerPlay V. Can I access bash and run other Linux applications? Am I limited to the programs installed on PowerPlay?
    We are still working on Shell program. For other applications, you can download our SDK and port other Linux programs to LinuxDA OS.
  42. Is it possible to add Chinese input in the phone book?
    Supporting multiple languages is on our development list. We will work on it.
  43. The button to go left and right in the HardBall games doesn't work anymore. The button works fine on other games and applications.
    This problem is fixed on our new release.
  44. When do you think you'll have the Linux DA OS for the Palm V?
    The LinuxDA for Palm has been tested with Palm IIIxe, Palm IIIx and Palm Vx, however we have not had a chance to test our O/S on a Palm V.
  45. Are there any ways, or are there any plans, to allow the LinuxDA O/S to sync with the Linux desktop.
    A full version of DataSync for Linux desktop is in progress. In the meantime, please use the Y-modem program in your PDA to do the data backup and restore.
  46. I currently have a Palm IIIe and some of the applications such as Security, are not on my PowerPlay unit . Is there a way I can import these apps to the PowerPlay?
  47. Palm's applications are not compatible with LinuxDA OS. However, we are working with developers to develop more feature and applications for Linux DA OS.
  48. My PowerPlay Sync software on CD does not seem to work on my Computer. I am running Windows XP OS. Does the software work with this version of Windows.
    Please run the x:\Win_XP\setup.exe (x is your CD drive.). If you can't read the CD, please let us know. We will email you the file, which is 3.6MB.
  49. I just broke my Palm IIIxe and was wondering if the software on my Palm IIIxe would port to the LinuxDA. I use JPilot on Linux to sync my Palm PDA with Linux and I was wondering if it works with the PowerPlay PDA.
    You are more than welcome to do the porting. Basically, you have to set up a Linux environment and Install our SDK (free download from www.linuxda.com/download). You will find out our APIs are much easier than others. You cannot use JPilot, because our data format is different. We have our own DataSync program for data sync. However, it is available in Windows platform currently. The Y-modem program is provided so that Linux platform user can back up and restore data with any Y-modem compliant program running on Linux desktop. A full version of DataSync program for Linux platform is being working on right now. It will be ready soon.

  50. Is there a quick HOW TO, or other description on using the Y-modem program?

    The Y-modem program provides users the ability to back-up and restore data via any Y-modem compliant program on the PC desktop, such as Hyper Terminal in Microsoft Windows and Mini-com in Linux. You can restore or copy files from your PC to the PDA by taping the "Restore button". If your Y-modem compliant program on the PC can do the batch transfer, you can send multiple files in one batch. Our Y-modem program on the PDA is capable of supporting batch files transfer. The user can also select what files to back up to the PC. The selections are the database files for Address Book, Memo, To Do and Schedule. Each database comes with two files (for example: address.ldb and address.idx). User should select which database to back up. User can select "All" to back up or restore all four databases that are eight files. When the user taps the "Backup" button, the PDA will send the files one by one. In standard Y-modem protocol, it should send files in batch. There are Y-modem programs, which cannot receive the files in batch, so LinuxDA Y-modem will send an "End of Transfer" command at the end, when one file is selected to transfer. However, it will send the next files right away, so user has to do the receiving on the PC side again. For example, if the user wants to backup "Address Book" database, the PDA is going to transfer two files (address.ldb and address.idx). The user has to receive these two files one by one.
  51. The DataSync software won't install on the Windows 2000 environment, giving me an error with the Install MSI. I tried updating it to 1.2, but it won't take. What should I do?
    A: Please select your CD ROM and change to Win_XP directory and run setup.exe. If you want to convert Outlook contact list, please use AddressBookConverter.exe
  52. I loaded your DataSync software and tried to get it to import my palm desktop address book over to LinuxDA's. The first record goes into the PowerPlay, but the rest are garbage. During the transfer I always recieve errors. All of the other data sets seem to go over fine, but then again they're empty.
    The problem with getting garbage data seems to be caused by incorrect field content in the CSV file when it is being exported from Palm Desktop program. Here is the recommendation for converting data in Palm Desktop address book to LinuxDA address book.
    1. Make sure to clean up the garbage data in both PowerPlay V and the PC desktop DataSync program.
      a. On PowerPlay V:
      If the address book data is the only data you have saved in the PDA, do the following:
      Simultaneously use your thumb to press the "scroll down" button and use the stylus to press the "reset" button. Release the "reset" button before releasing the "scroll down" button. You will see "Hardware Test V1.0" on the PDA screen.
      Use the "scroll down" button to highlight "(I) Clear Ram & Boot". This will clear all data in the PDA.
      If you have other data saved in other programs, you should use the "delete" function in the Address Detail screen to remove the garbage data.
      b. On the PC desktop DataSync program:
      Delete the whole Address Book database at C:\Program Files\LinuxDA\DataSync\data\var\database.
      The files are address.idx and address.ldb
    2. Run the Palm Desktop program and use the Export function to export the Address Book data to Comma Separated (CSV) file type.
      * Make sure to select all fields.
      * Make sure all the fields are in the original field order. If you have changed the field order, change them back to the original order. Otherwise, the field data will not match with the LinuxDA address book field order.
      * Make sure to save the exported data in Comma Separated (CSV) file type.
    3. Run our AddressBookConverter program to convert and add the address book data into LinuxDA's DataSync program address book database.
      * Click "Browse" and select the CSV file just created
      * Click "Convert Palm" to convert the address book into LinuxDA
    4. Run the LinuxDA DataSync desktop program now. You will see the added data in the Address Book folder.
    5. Connect the serial sync cable and run the DataSync problem on the PDA (or press the Sync button on the cable). The data will be added to the Address Book database after the data sync operation.
  53. I downloaded xcopilot and tried to run it. It complained about the lack of a ROM image. I do not see an obvious link to a ROM image on your site. Is there a quick how to on getting a demo of LinuxDA on this simulator?
    In order to use the emulator xcopilot, you have to install our SDK. You can't run xcopilot using the demo ROM image, as it is not developed to run on the xcopilot.
  54. Does the PowerPlay V come with serial or USB sync cable? Do you have more detailed information about it?
    For now, all of our PowerPlay products come with serial connection. Currently there is no USB connection available for PowerPlay products.